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Gray Whale Paddles’ Policy



RETURN POLICY:
    Gray Whale Paddle (a.k.a. GWP ) prides itself on the accuracy and turn around time of our products. All sales are final and no refunds are accepted/ honored.  That being said, please make sure that you have carefully reviewed your order prior to finalizing your purchase.

EXCHANGE POLICY:
    However,  we do accept exchanges.  Requests will only be honored if inquired upon within 14 days of the order’s ship date.  All items must be in the original packaging, free of defects and in “as-new” condition with both packing slip and printed receipts.  After the 14-day period no exchanges are available.
 Address for Returns:


         
  Gray Whale Paddle
         P.O. box 1127
         Roseville, Ca. 95747

         U.S.A.


  ​How to send back your exchange:
    All domestic/international orders ship with PREPAID return mailing labels. Please indicate on your invoice what desired model/size, etc.  you are requesting for exchange.


LEGAL NOTICE:
     All content on this site, including, but not limited to: informational content, graphic images, and program code such as html & JavaScript are the material of Gray Whale Paddle and may not be reproduced in any manner without the expressed written consent of Gray Whale Paddle
     All prices listed are accurate to the best of our ability. In the rare case an item is miss-listed, GWP reserves the right to refuse to sell the item at the listed price.
     Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that GWP shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, GWP shall issue a credit to your credit card account in the amount of the incorrect price.


- Thank You -

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